[THIN] Re: Citrix 4.0 access from Cell card or cruise ship

If he’s got the latest v10 of the ica client (or later) you could use edgesight to demonstrate that its his session: mind thats the equivalent of saying ‘yes, you do have a problem – well done you’.

 

At this point i’ve found it best not to offer a prize.

 

This document may help http://support.citrix.com/servlet/KbServlet/download/2131-102-10532/wWAN_Optimization_WP_3.pdf

 

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Peterson David
Sent: 19 September 2008 13:51
To: thin@freelists.org
Subject: [THIN] Citrix 4.0 access from Cell card or cruise ship

 

I have a user who lately has been complaining about the speed of Citrix, even when he is pretty much the only one on, 3-4am where most of my users are. This last time he was on a cruise ship, and I think he uses a Verizon card at times either. He is the only one complaining, I checked with others during the peak usage of the day and they were fine.

 

I know that there are latency issues with cell cards, and I'm assuming the same is true for cruise ships. Is there anything I can do to improve performance in these situations without negatively affecting normal user performance?

 

He also is complaining about it freezing up for up to a minute, I'm wondering if he's losing his connection and session reliability is kicking in.

 

Thanks

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