[THIN] Re: Citrix 4.0 access from Cell card or cruise ship

Typical attorney

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Peterson David
Sent: Friday, September 19, 2008 8:51 AM
To: thin@freelists.org
Subject: [THIN] Citrix 4.0 access from Cell card or cruise ship

 

I have a user who lately has been complaining about the speed of Citrix, even when he is pretty much the only one on, 3-4am where most of my users are. This last time he was on a cruise ship, and I think he uses a Verizon card at times either. He is the only one complaining, I checked with others during the peak usage of the day and they were fine.

 

I know that there are latency issues with cell cards, and I'm assuming the same is true for cruise ships. Is there anything I can do to improve performance in these situations without negatively affecting normal user performance?

 

He also is complaining about it freezing up for up to a minute, I'm wondering if he's losing his connection and session reliability is kicking in.

 

Thanks

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