Thats one possibility if I have to do it.
I will have her double-check for spy-ware which I know can cause all kinds of nightmares.
I was also going to try installing the full client instead of just the web-client and also double check to make sure that the wfcrun32 and wfica were not being blocked by windows firewall or the "security" though not sure where to find those settings for the UAC to check.
If I install Firefox I will need to make sure to setup a shortcut to launch the page in Firefox as opposed to IE since I am not sure I trust the user to be saavy enough to handle using 2 different browsers
On Tue, Sep 16, 2008 at 11:15 AM, Jan <tinybeetle@gmail.com> wrote:
I've battled this with several random users with no success. My only workable solution was to install Firefox.On Tue, Sep 16, 2008 at 10:47 AM, Jim Medeiros <jmedpc@gmail.com> wrote:
Maybe virus or spyware program is preventing it from running??
Jim--On Tue, Sep 16, 2008 at 10:39 AM, Jason Patten <jasoncitrix@gmail.com> wrote:
I have an issue with a client that is driving me up a wall.She is using Vista and we have the latest 10.2 client installed, however when she clicks on the icon in WI to access our app, nothing happens.If we Right-click and try to save we get an error that it is not allowed to be saved.This one has me stumped and she has full Admin access on her local laptop.Its not a license issue since she has never connected in the first place successfully and I checked and there is no entry for the license."Do not save encrypted pages to disk" is unchecked, and our WI page is a trusted site with low security.Jason
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