[THIN] Re: SSL errors

Yes it would be more widespread and if it’s only happening the 1 in 1200 then it’s more likely to be something client end.

 

I would check if the 2 lists match though.

 

Rgds

Andy

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten
Sent: 06 June 2008 15:19
To: thin@freelists.org
Subject: [THIN] Re: SSL errors

 

If that was the case, wouldn't I be getting far more errors than just one user?
Currently I only have one user expierencing it, out of about 1200.  And generaly its never more than one or two users total at a time. If the STA was screwed up wouldn't it be a far more wide-spread issue?

On Fri, Jun 6, 2008 at 10:13 AM, Andy Friar <Andy.Friar@novus.co.uk> wrote:

Remove and readd all STA's from both WI and CSG,

Ensure they are both exactly the same.

 

Rgds

 

Andy

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten
Sent: 06 June 2008 15:01
To: thin@freelists.org
Subject: [THIN] Re: SSL errors

 

I have done that with them and it generally doesn't correct the problem.
In 99% of all cases it goes away on its own in about 24 hours, but some of our customers don't want to hear that.  And there is always the one or two that it keeps going on.
I have one right now he has been getting the error for almost a week.  I am not sure what else to check. we have installed the 10.2 client, and flushed the DNS.

On Thu, Jun 5, 2008 at 4:06 PM, Greg Reese <gareese@gmail.com> wrote:

you can put it behind a shortcut too.

you could wrap it all in a script that flushes dns, then launches IE to connect them.  The point a shortcut to the script.  Then every time they double click the icon, things fire off right.

 

On Thu, Jun 5, 2008 at 2:33 PM, Raffensberger, Stephen D <sraffens@sovereignbank.com> wrote:

Teach them how to do "ipconfig /flushdns" or write a script that does it for them?

 

Steve Raffensberger
Sovereign Bank Citrix Administrator
1125 Berkshire Boulevard
Wyomissing, PA 19610
Email: sraffens@sovereignbank.com

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From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten
Sent: Wednesday, June 04, 2008 9:32 AM
To: thin
Subject: [THIN] SSL errors

 

I just wanted to confirm a couple of things that I have been thinking...
Generally during a given week, we will have one or two users that spend the day getting the "unable to establish a connection to the Citrix SSL server, the SSL erver you have selected is not accepting connections"
Since it is almost never more then one or two users out of the almost 1200 we have logging in at peak times I am certain it is not a failure on our end. If I remember correctly, if the DNS does not resolve properly for the SSL connection that error will occur.
It also generally goes away within 24 hours. This makes me think it is an issue with the client's DNS resolution.  Are there any simple steps I can take aside from waiting to try and correct this issue?  With our clients most all of them have no access to anything beyond their PC (no ability to modify or play with their network settings.
We have a very heterogenous client base, most of them being back office PCs at hotels so the users are very limited in their knowledge and have limited IT resources at their disposal.
We are running PS 4.5 and WI4 on W2k3 servers.

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