Tuesday, February 17, 2009

[THIN] Re: AW: Re: ICA won't launch

The only time I recall seeing that problem was when the client was installed on a workstation profile that did not have admin rights.  We'd have the user get their LAN Admin on the phone, login as themselves, run the install and voila.

Keep us posted.

Stephanie Atkinson
Systems Administrator
ADP Hosting Services

--- On Tue, 2/17/09, Jason Patten <jasoncitrix@gmail.com> wrote:
From: Jason Patten <jasoncitrix@gmail.com>
Subject: [THIN] Re: AW: Re: ICA won't launch
To: thin@freelists.org
Date: Tuesday, February 17, 2009, 4:08 PM

I will if possible, they arent "our" PCs so my reach and influence over them is limited to what the user knows how to do and has access to do


On Tue, Feb 17, 2009 at 12:07 PM, <christopher.walter@cgi.com> wrote:
Try with the actual Administrator account, that will rule out the profile.


From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten
Sent: February 17, 2009 11:47 AM
To: thin@freelists.org
Subject: [THIN] Re: AW: Re: ICA won't launch

Will have to see if I can have that done. 


On Tue, Feb 17, 2009 at 11:24 AM, Hegg Peter <Peter.Hegg@in4u.ch> wrote:

Try creating a new local windows user with admin rights and use this to launch the connection. I have had a similar problem and we could only fix it by creating new user profiles.

 

Hope this helps…

 

Peter Hegg

Datacenter

Systems Engineer

MCSE / CCEA / VCP

 

in4U AG

Werkstrasse 36

3250 Lyss

Tel  +41 32 387 82 19

Fax +41 32 387 81 11

E-Mail: peter.hegg@in4u.ch

 

Besuche Sie uns im Internet unter: www.in4u.ch

Visitez nous sur Internet: www.in4u.ch

Visit our homepage: www.in4u.ch

 

Von: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] Im Auftrag von Jason Patten
Gesendet: Dienstag, 17. Februar 2009 16:55
An: thin@freelists.org
Betreff: [THIN] Re: ICA won't launch

 

Checked Windows firewall, the citrix software has an exemption in to allow it, Also, tried turning firewall off and was still unable to  connect.

On Tue, Feb 17, 2009 at 10:43 AM, Gardiner, Jeffrey (H USA) <jeffrey.gardiner@siemens.com> wrote:

We get a similar situation when the local workstation firewall is configured wrong.  It looks like nothing is happening, however, the firewall log on the PC shows it being denied.

 


From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten

Sent: Tuesday, February 17, 2009 10:14 AM


To: thin@freelists.org
Subject: [THIN] Re: ICA won't launch

 

I will have to try removing the Hardware key,
I did install full PN, no help.
I have right-clicked, saved the ICA file and tried to launch manually, again no go.

On Tue, Feb 17, 2009 at 9:58 AM, <christopher.walter@cgi.com> wrote:

Can you download files from a browser or do you have a policy set that restricts that?  From the web client try right clicking on the application and saving the launch.ica file and running that.

 


From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten

Sent: February 17, 2009 9:44 AM


To: thin@freelists.org
Subject: [THIN] Re: ICA won't launch

 

No error messages that I can see.  It just doesn't launch.  As far as I can tell it doesn't even attempt to start a connection.  From looking at task manager and I did try FILEMON, i couldn't find any evidence it even tried to launch the Wfica process.  Admittedly I am only able to access it through a "RescueMe" session.

On Tue, Feb 17, 2009 at 9:35 AM, <christopher.walter@cgi.com> wrote:

What is the error message?  Can you access through the PN client instead of using an ICA file?  Is the client coming in through a firewall?

 


From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jason Patten

Sent: February 17, 2009 9:04 AM
To: thin


Subject: [THIN] ICA won't launch

 

I think I posted on this before, but I have a client who still cannot launch the ICA files.
I have taken the following steps to no avail
He is running XP SP2 and IE6


1) Un-installed web client and re-installed with Full PN client (version 11)
2) Cleared Temp files in IE.
3) Unchecked "Do not save encrypted files to disk
4) Cleared the HLKM/software/Microsoft/MSLicensing/Store?license00x keys
5) Run wfica32.exe /setup
6) Removed Google and Yahoo Toolbars.
7) Double checked file associations.

I have tried right-clicking and saving the ICA file, then launching it manually.  Still no luck
I think next I will try an exorcism.

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