[THIN] Re: User refuses to autocreate printers - at all

The AD account shouldn’t make a difference.    A Couple of things to check

 

Are you using the UPD?

Are you using Auto-created printing but using a driver?

Do the driver names match on the client and the server?

  If not, is there a printer mapping?

Is there a policy for auto-created printers define in the PSMC that applies to this user?

Is there another policy that disables the auto-create printer?

  If so, is this policy a high priority than the Auto-create policy?

What client version is the end user using?

What do the event logs show?

 

Joe

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Enda Martin
Sent: Friday, December 12, 2008 9:19 AM
To: thin@freelists.org
Subject: [THIN] User refuses to autocreate printers - at all

 

Hi,

 

Running Presentation Server 4.5 on W2K3 SP2 servers.

 

One user’s profile absolutely refuses to autocreate printers in Citrix. I have used other user’s logins on this user’s PC (created printers OK) and have had her log on to Citrix on a different client PC (no joy)

 

I deleted her AD profile folder and had her login to see if that made a difference and it still did not work. My next step is to remove her from AD entirely and start from scratch – but I’d rather not.

 

Has anyone else seen this before?

 

Thanks & Regards,

 

Enda.

Enda Martin
Group IT Manager
WINDSOR MOTOR GROUP 

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Belgard Road,
Tallaght,
Dublin 24
Phone: +353 1 4633500
Fax: +353 1 4633518
email: emartin@windsor.ie 
Web: www.windsor.ie  

 

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