If the users complain to their supervisors that the servers are too slow, do they get to go home? Are they at the pub about 4:00pm?
In all seriousness, I would suggest getting a trial of EdgeSight and putting that on a couple of clients and see what you come up with.
Berny
2008/12/10 Angela Smith <angela_smith9@hotmail.com>
Hi
I have a strange issue I was hoping you could assist with. I have 2 issues I need guidance on:
1) Every Friday we get a huge influx of calls with users complaining about frozen/slow sessions. There is nothing special about this day. No scheduled Tasks run, the Citrix Presentation 4 servers are not running out of resources. All our users connect in over a WAN from various sites. Links are not being saturated and are lightly loaded. What I would like to know is if there are any good utilities I can run on the Citrix server to see in detail whats going on.
2) I randomly get users telling me certain applications are slow but when I check the server performance nothing is happening. TS Profiles are small, LAN utilisation is OK. What tools can I run to troubleshoot these issues?
System is Windows 2003 running Presentation Server 4
Thanks
Angela
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