[THIN] Re: Application in the Citrix Web client

OK, so what was it? :)

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From: thin-bounce@freelists.org [thin-bounce@freelists.org] On Behalf Of Heflin, Janet [Janet.Heflin@tdwilliamson.com]
Sent: Wednesday, June 17, 2009 3:26 PM
To: thin@freelists.org
Subject: [THIN] Re: Application in the Citrix Web client

Got it fixed.

-----Original Message-----
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Landin, Mark
Sent: Wednesday, June 17, 2009 2:58 PM
To: thin@freelists.org
Subject: [THIN] Re: Application in the Citrix Web client

There may be an application in the background that isn't closing, and thus not letting the session end. I know Desktop Authority and Symantec applications sometimes cause this problem.

Further, check the ICA Connection settings. I think there is a setting that can control logoff - vs - disconnet behavior for a session.
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From: thin-bounce@freelists.org [thin-bounce@freelists.org] On Behalf Of Heflin, Janet [Janet.Heflin@tdwilliamson.com]
Sent: Wednesday, June 17, 2009 12:31 PM
To: thin@freelists.org
Subject: [THIN] Re: Application in the Citrix Web client

Narrowed it down to 1 of the citrix servers, so it is something with that server

________________________________
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Joe Shonk
Sent: Wednesday, June 17, 2009 9:48 AM
To: thin@freelists.org
Subject: [THIN] Re: Application in the Citrix Web client

There may be something still loaded in the session (kinda like the TSR of old) that doesn't shutdown after the application shutdown.

Joe

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Heflin, Janet
Sent: Wednesday, June 17, 2009 7:04 AM
To: thin@freelists.org
Subject: [THIN] Application in the Citrix Web client

My environment:

4.5 presentation servers
5.1.1 web server
11.0 web client

When a user Clicks File / Exit on a application, Citrix disconnects the session instead of logging them off.

Where in Citrix am I missing having the session log them off not disconnect?

Thank you

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Janet Heflin
Information Technology
T.D. Williamson, Inc.
Phone: (918) 447-5168
Email: janet.heflin@tdwilliamson.com<mailto:janet.heflin@tdwilliamson.com>
Help Desk Phone: (918) 447-5222
Help Desk Email: helpdesk@tdwilliamson.com<mailto:helpdesk@tdwilliamson.com>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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