[THIN] Re: Cannot connect to 4.5 server externally

No errors in the server log, set to per user.

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From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jeff Pitsch
Sent: Tuesday, April 28, 2009 2:24 PM
To: thin@freelists.org
Subject: [THIN] Re: Cannot connect to 4.5 server externally

any errors in the event logs?

On Tue, Apr 28, 2009 at 12:25 PM, Peterson David <DPETERSO@dinslaw.com> wrote:

Altaddr is set, I also completely disabled the client firewall to make sure that wasn't causing an issue. I can connect to my 4.0 servers fine from the outside via the quick launch. Client version is 11.0.0.5357.

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From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jeff Pitsch
Sent: Tuesday, April 28, 2009 10:28 AM
To: thin@freelists.org
Subject: [THIN] Re: Cannot connect to 4.5 server externally

is your NAT setup properly and your altaddr on the citrix box?  In program neighbhorhood did you configure your firewall button correctly?

 

Jeff Pitsch

On Tue, Apr 28, 2009 at 9:53 AM, Peterson David <DPETERSO@dinslaw.com> wrote:

We have a new 4.5 server in it's own farm, on server 2003. I can connect internally using a custom ICA connection or quick launch but cannot connect from the Internet (we don't have WI for this system installed yet.)

 

When I try to connect via Quick launch over the Internet I get a protocol driver error, from a custom ica connection I get XenApp server not available. Telnetting to port 1494 (get ICA) and 2598 work, as does connecting via rdp.

 

From inside the network I can connect via ICA fine, but only using the internal name. On our 4.0 servers, I can connect using either.

 

Anyone have any suggestions?

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