[THIN] Re: Audio not working from WI client sessions

Thanks, Carl.  

 

I've double-checked this setting on both the email app and the IE browser app and verified that 'legacy audio' is checked (enabled) but the issue still persists.  A new twist on this however is that I can get it to work with a newer ICA client (v10 and v11). The problem clients are running ICA v7.1.

 

Does that spark any ideas?

 

--

Gary

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Carl Stalhood
Sent: Friday, May 01, 2009 9:02 AM
To: thin@freelists.org
Subject: [THIN] Re: Audio not working from WI client sessions

 

How are users viewing the email? Is it from published Outlook? If so, is audio enabled on the published Outlook?

 

It is best practice to ensure that all published apps are configured identically. This means either audio should be enabled for every published app or audio should be disabled for every published app. 

 

On Fri, May 1, 2009 at 8:19 AM, Gary Scanga <Gary.Scanga@rentacenter.com> wrote:

I'm running PS 4.0 and clients are using WI for connections. There was an email message that was broadcast to all users containing a url. When users click on the url the browser session launches fine but there is no audio.

However, when they launch a browser session from their WI page and paste in the same url, the audio works fine.

I've verified that the email application that's published is allowing audio. Not sure what/where else to look.

Thanks in advance for any help.

 

--

Gary