Wednesday, September 24, 2008

[THIN] W2k3/Citrix 4.0 Shadow Key not applying

We have run into something odd that I have not seen before.
We are installing an application on our test server, Real Player.
It creates a bunch of keys in the Shadow key location (hklm\sw\ms\windows nt\currentversion\terminal server\install\software\RealNetworks).

But for some reason when I log in with a new user none of the keys get put in the current user profile.

It was working yesterday.  Today nothing gets copied in.  I delete the profile of the user.  Log in and the current user key has nothing for realplayer.

Any clue what could be causing this?

Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@gov.bc.ca
Service Desk Tel: (250)387-7000


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