Monday, June 9, 2008

[THIN] Local vs. Network printers

Being an Insurance company, we have a policy that does not allow printing to local printers as the information may be confidential.  We have been able to implement this with a policy in our CMC.  We only block this when users are coming through the CAG, no need to block this behavior when people are connected to the network.

Our intent was never to block users from printing to network printers.  We have just learned that in fact, we are.  Apparently, the policy that we created is blocking all printing - local and network. 

Question:  Is there a way to block the creation and/or mapping of local printers (someone's printer at home or remote office) but allow users to print to network printers (printers on our network and published in AD) and/or add them to their Citrix profile as needed?

Current policy details:

  • Client Devices -> Resources -> Ports -> turn off LPT ports -- Enabled
  • Printing -> Client Printers -> Auto Creation -- Enabled and set to Do not auto-create client printers
  • Printing -> Client Printers -> Turn off client printer mapping -- Enabled

I appreciate any help that you have to offer. 

Thank you,
 
Jim Medeiros
Citrix Administrator
GMAC Insurance

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