[THIN] Re: Resource Management emails

All,

As a test I changed the 'Terminal Services-Active Sessions' Server Performance Metric to have a Yellow threshold of 1 and a Red threshold of 2, as soon as I did this I got automated email alerts from Resource Manage out the wazoo.  So it's definitely working.

Strange that shutting down the IMA service on a server didn't cause any alert emails to be sent.  This article http://support.citrix.com/article/CTX507995 seems to imply as much, but it's for a different version of Citrix.

The reason this all came up was that we had a couple of servers that hung when trying to do their Citrix scheduled reboots early Monday morning.  I wasn't aware that they were hung (they were stuck on blank grey screens at the console) until I fired up the AMC and saw the alerts.  I was hoping Resource Manager would email me in the event of a hung server.

Thanks,

Tony

"Andrew Wood" <andrew.wood@gilwood-cs.co.uk> Sent by: thin-bounce@freelists.org 03/17/2009 10:45 AM Please respond to thin@freelists.org

To <thin@freelists.org> cc Subject [THIN] Re: Resource Management emails

Its not that your farm metric servers aren’t configured correctly by any chance?
 
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Anthony_Baldwin@mhsnr.org
Sent: 17 March 2009 13:26
To: THIN
Subject: [THIN] Resource Management emails
 

All,

I'm having a problem getting email alerts from Resource Management in a XenApp 4.5 farm.

The farm is all Windows 2003 SP2 x64 servers running Citrix XenApp 4.5 R02.

In the AMC, all of the servers are part of the 'Default Configuration' 'Server Monitoring', all of them are set to send alerts.  All of the 'Server performance metrics' are set to 'Send alert notifications'.

In the CMC, Resource Management is set to 'Use SMTP to send email alerts'.  The Summary Database is configured, enabled, and is working properly.  Under the 'Alert Settings - Send the following summary database alerts:' area 'Email' is selected. On the Email tab our SMTP server is configured and as well as the To and From options.  If I click the 'Test configuration...' button I receive the test alert to both the To addresses I have configured.

Now if I create a failure by shutting down the IMA service on one of the servers, an alert is raised in both the AMC and in the CMC (in the Watcher window).  But, I never get an email.

I've filtered the eventlogs on the servers for 'Citrix Resource Management' events and haven't found anything interesting.  I've also not found anything interesting in the Summary Database server log.

Anyone got any ideas what I'm doing wrong?

Another weird thing, I pretty sure this used to work I have old Resource Management emails from last year notifying me of 'server xxxx has gone down' events.

Thanks,

Tony
 
 
 
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