[THIN] Re: Resource Management emails

I think the "Farm Metric Server" is responsible for sending alerts regarding servers being down. How is that configured? Is that server able to send emails?

On Tue, Mar 17, 2009 at 8:26 AM, <Anthony_Baldwin@mhsnr.org> wrote:

All,

I'm having a problem getting email alerts from Resource Management in a XenApp 4.5 farm.

The farm is all Windows 2003 SP2 x64 servers running Citrix XenApp 4.5 R02.

In the AMC, all of the servers are part of the 'Default Configuration' 'Server Monitoring', all of them are set to send alerts.  All of the 'Server performance metrics' are set to 'Send alert notifications'.

In the CMC, Resource Management is set to 'Use SMTP to send email alerts'.  The Summary Database is configured, enabled, and is working properly.  Under the 'Alert Settings - Send the following summary database alerts:' area 'Email' is selected. On the Email tab our SMTP server is configured and as well as the To and From options.  If I click the 'Test configuration...' button I receive the test alert to both the To addresses I have configured.

Now if I create a failure by shutting down the IMA service on one of the servers, an alert is raised in both the AMC and in the CMC (in the Watcher window).  But, I never get an email.

I've filtered the eventlogs on the servers for 'Citrix Resource Management' events and haven't found anything interesting.  I've also not found anything interesting in the Summary Database server log.

Anyone got any ideas what I'm doing wrong?

Another weird thing, I pretty sure this used to work I have old Resource Management emails from last year notifying me of 'server xxxx has gone down' events.

Thanks,

Tony

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