[THIN] Meta Xpe 1.0 servers showing as down in the CMC

Hi,

 

I hope someone can help me, we have 20 citrix servers in our farm and they are mixed 2000 & 2003 with a couple on VM. All servers have Meta Xpe 1.0 with latest feature release and service pack.

 

However some of the servers drop off the farm during the day and also at night, once re-booted they come back into the farm and show as up and then it happens again.

 

I have tried to re-build the problem servers LHC file but the issue is still happening, the servers processor and page file don’t seem to be too busy at the point when the servers drop off resource manager. The servers themselves stop allowing new users to log on but still maintain current connections so this points to a timeout somewhere with maybe the metric or zone server not getting a response from one of our servers in time….although why do they not come back into the farm straight away, occasionally they will come back as up without a re-boot but we cant carry on working like this in the environment.

 

The CMC does throw up an error code: 527 when try to select server and in the event logs we do see a Perflib event ID 1015 timeout error on the servers and event ID 257 which refers to Resource Manager unable to retrieve metrics. All servers are on the same subnet and can be pinged from and to each other

 

I have seen an article on increasing a Terminal Server timeout session but not how to actually do it…any help would be greatly appreciated!

 

Thanks in advance

 

Al

 

Alan Tropper

Server Operations

Customer Service Centre

Information and Communication Technoligies

Department of Education and Training | 151 Royal Street, East Perth WA 6004

Tel: (08) 9264 8126 or 5555 | Fax: (08) 9264 4701 | alan.tropper@det.wa.edu.au