[THIN] Frequently Citrix sessions disconnected

Hi

I have a client with three Citrix servers running pm4

 

Policy settings for session is no time out, no disconnected session end and no more than on session per user.

 

Issue 1

I will have about 4 to 5 user (from LAN) sessions abruptly disconnected per day and I have to close all user opened files and log them off before they can reconnect again.

 

Issue 2

A user (from remote through CAG) will end up with more than one session. This never happens to local users.

 

Can anyone shed some lights on how to start trouble-shooting this. First issue may be difficult as it may have lots of parameter to consider.

Thanks

 

Thomas Mackey

 

T 02 8801 3453 | M 0413 059 022 | F 02 8875 7852 | E thomas.mackey@tecala.com.au | W www.tecala.com.au

 

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