[THIN] shadowing issue

Hello  Team

 

We are running the PS4 server, till this our shadowing working fine all of sudden we are getting problem

 

When we right click on users & press shadow  it will pop up ( start shadowing) when we press ok it will open the publish desktop & ask us to key user name & password. To shadow from user

 

Previously it don’t ask to key user name & password,  what should be the problem

 

 

 

 

 

Thanks & Regards,

 

Shiva Shankar