Sunday, May 24, 2009

[THIN] Re: Streaming MYOB

Warren, I will try a few things this end like you said.
Im certain its a config / "not so blank" server that we are publishing on thats breaking things... :-)
 
My sincerest thanks once more, as you have indeed been a great help / learning experience.
Ill keep on with the trial version for now, as it works fine without profiling it... :-)
 
Regards
James
 
> Date: Mon, 25 May 2009 12:03:54 +1000
> From: caditc@tpg.com.au
> To: thin@freelists.org
> Subject: [THIN] Re: Streaming MYOB
>
> Hi James
>
> that's unfortunate that our testing still didn't help you. I'm not so sure that the demo installer
> would be the problem, but we did use an official CD out of a MYOB box product. If you would like
> an FTP site to download this version, please let me know and I can provide it via a secure email.
> There's no copyright infringment here becasue the software can be installed and distributed
> anywhere - it's the company file that must be activated. Let me know and I'll send you the link.
>
> As for the profiling machine, we treat building profiles like we did when Citrix Installation
> Manager was the rage many years ago (how old do I feel) - build everything on a new image of
> a blank machine. In this MYOB example, we simply built a BLANK Windows 2003 sp2 machine
> with nothing else on it, to be the profiling machine. We didn't install any other program, we
> didn't add it to the domain, etc. All pretty basic. We did install Office 2k3/ 2k7 on the profiling
> machine on the second run of tests to try and break it, and we got the results as stated. One
> other note is that our profiling machine and our Citrix Server that we streamed the package to
> and published, were Xenserver 5.0.0.u3 VM's, but it should make much difference. For me, the
> rule is to profile your packages on a clean machine everytime, unless the program relies on
> another software package. And when buidling package for a Citrix environment, only install the
> operating system you are using + sp's +hotfixes. Don't install Citrix, Don't add Terminal
> Services, just a vanilla install and that's it.
>
> We had success every time with MYOB like this, except when Office 2k3/2k7 became part of the
> mix. If you want the FTP link, let me know. I'm happy to help you where I can so keep me in
> the loop if you are banging you head against a brivk wall.
>
> Cheers
>
> --
> Warren Simondson
>
> Ctrl-Alt-Del IT Consultancy Pty Ltd
>
> Website: http://www.ctrl-alt-del.com.au
>
>
>
>
>
>
>
>
> On Mon, May 25th, 2009 at 10:54 AM, James Scanlon <scanjam@hotmail.com> wrote:
>
> >
> > Warren,
> >
> >
> >
> > My sincerest thanks once more for your further input.
> >
> > I was certain this wasnt supposed to be as troublesome as it has been
> > as myob is typically a very easy install.
> >
> >
> >
> > Regardless, im still having issues.
> >
> >
> >
> > We dont have Office 2007 (just 2003 sp3)
> >
> > I have removed the officelink and outlooksync
> >
> > No linked profiles are configured
> >
> > Quick Install is utilised.
> >
> >
> >
> > Do you think it could be because we are usign the "demo installer"
> > from the myob website?
> >
> >
> >
> > Should I setup a BLANK windows machine to profile it on rather than
> > the current environment or is it best practice to always profile the
> > program on a machine that will be similar/identical to the server the
> > program will be streamed onto?
> >
> >
> >
> > Anyway I will continue to smash it out this end and see what happens,
> > i am confident we will get a resolution, its just frustrating that
> > something that is usually simple, still isnt working!! :-)
> >
> >
> >
> > Sincerely
> >
> > James
> >
> > > Date: Thu, 21 May 2009 20:15:34 +1000
> > > From: caditc@tpg.com.au
> > > To: thin@freelists.org
> > > Subject: [THIN] Re: Streaming MYOB
> > >
> > > Hi James
> > >
> > > We have thrashed MYOB Premier 12 with every possible angle with
> > regards to streaming and we
> > > were only able to break it in three scenarios with the error you
> > are getting:
> > >
> > > 1. When we enabled OFFICELINK TEMPLATES and OUTLOOK SYNC during the
> > install, which of
> > > course meant we had office 2007 installed on the profiling machine
> > (some what a no-no in
> > > profiling but acceptable in some cases).
> > > 2. As per the first scenario, but office on the Citrix Server had
> > Office 2007 installed in a different
> > > location to the profiling machine.
> > > 3. We built a new profiling machine with nothing on it and profiled
> > MYOB but linked our Office
> > > 2007 profile to the MYOB profile package and included OFFCELINK
> > templates and OUTLOOK
> > > SYNC.
> > >
> > > Every other scenario we ran which removed the officelink templates
> > and outlook sync from the
> > > installed worked everytime and happily opened the CleaWater Company
> > DB without issue when
> > > Streamed to a Citrix PS 4.5/ Xenapp 5.0 server.
> > >
> > > In all tests, we ran as a basic domain user with no elevated
> > privileges. When we published the
> > > Streaming App, we even ran it with the "use least privileged user
> > account" setting on and it
> > > worked well in all cases except for the 3 listed. We also did not
> > enable offline access (naturally).
> > >
> > > We also used Office 2003 and the same errors occured with
> > Officelink templates and outlook
> > > sync on.
> > >
> > > We did a quick install when building the profile with Profiler 1.2,
> > so nothing special there.
> > >
> > > So after all the playing/ testing we did, and it was a fun time for
> > my staff, I guess I'm saying
> > > that the Office components of MYOB may be the problem in your
> > scenario. Let me know if any of
> > > this is helpful. In most cases we had MYOB 12 Premier working like
> > a charm with both the
> > > clearwater DB on another network share and a live company DB.
> > >
> > > Cheers
> > >
> > >
> > > --
> > > Warren Simondson
> > >
> > > Ctrl-Alt-Del IT Consultancy Pty Ltd
> > >
> > > Website: http://www.ctrl-alt-del.com.au
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > On Thu, May 14th, 2009 at 10:53 AM, James Scanlon
> > <scanjam@hotmail.com> wrote:
> > >
> > > >
> > > > Warren, I woudl be eternally grateful!!!
> > > >
> > > >
> > > >
> > > > Its Windows 2003 Standard SP2
> > > > XenApp 5.0 (4.5 Fp1 or whatever it is) Enterprise
> > > >
> > > > Profiler 1.2
> > > >
> > > > Myob Premier 12
> > > >
> > > >
> > > >
> > > > I can get it to profile successfully and to stream it to other
> > > > servers, and launching it with RADERUN or even publishign and
> > running
> > > > so far works fine, however upon trying to get the application to
> > open
> > > > a MYOB database we get "initilisation error" . WHen profiled
> > "relaxed
> > > > security" was used (after full security) to no avail...
> > > >
> > > >
> > > >
> > > > Naturally without isolating/profiling the program it works fine.
> > > >
> > > > I am thinking its a simple rule somewhere that i just need to
> > relax
> > > > to allow the program OUT to access its database files. . but not
> > > > quite sure what to set?
> > > >
> > > >
> > > >
> > > > Interestingly enough I cant access the 'clearwater' database
> > > > contained within the profile either, still comes up with the
> > same
> > > > message.
> > > >
> > > >
> > > >
> > > > Your help would be greatly appreciated!!
> > > >
> > > > Thank you
> > > >
> > > >
> > > >
> > > > James
> > > >
> > > > scanjam@hotmail.com
> > > >
> > > >
> > > > > Date: Wed, 13 May 2009 17:39:34 +1000
> > > > > From: caditc@tpg.com.au
> > > > > To: thin@freelists.org
> > > > > Subject: [THIN] Re: Streaming MYOB
> > > > >
> > > > > Hi James
> > > > >
> > > > > Let me know the environment you are running under (OS etc) and
> > I'll
> > > > get one of my staff to run
> > > > > up a test in our big in-house sand pit. We have many clients
> > that
> > > > run MYOB 12 and we
> > > > > successfully stream it. Just let me know what the environment
> > is
> > > > and I'll be happy to provide our
> > > > > install docs. Unlike those other Aussie integrators, we solve
> > > > things ourselves instead of waiting
> > > > > for Citrix support to solve our problems.
> > > > > --
> > > > > Warren Simondson
> > > > >
> > > > > Ctrl-Alt-Del IT Consultancy Pty Ltd
> > > > >
> > > > > Website: http://www.ctrl-alt-del.com.au
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > Quoting James Scanlon <scanjam@hotmail.com>:
> > > > >
> > > > > >
> > > > > > Has anyone had any luck streaming (to server) MYOB Premier
> > > > version
> > > > > > 12?
> > > > > >
> > > > > > We have configured it for streaming and it is crashing /
> > halting
> > > > the
> > > > > > streaming when it gets to the clearwater database file?
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > >
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