[THIN] Re: Streaming MYOB

Hi James

that's unfortunate that our testing still didn't help you. I'm not so sure that the demo installer
would be the problem, but we did use an official CD out of a MYOB box product. If you would like
an FTP site to download this version, please let me know and I can provide it via a secure email.
There's no copyright infringment here becasue the software can be installed and distributed
anywhere - it's the company file that must be activated. Let me know and I'll send you the link.

As for the profiling machine, we treat building profiles like we did when Citrix Installation
Manager was the rage many years ago (how old do I feel) - build everything on a new image of
a blank machine. In this MYOB example, we simply built a BLANK Windows 2003 sp2 machine
with nothing else on it, to be the profiling machine. We didn't install any other program, we
didn't add it to the domain, etc. All pretty basic. We did install Office 2k3/ 2k7 on the profiling
machine on the second run of tests to try and break it, and we got the results as stated. One
other note is that our profiling machine and our Citrix Server that we streamed the package to
and published, were Xenserver 5.0.0.u3 VM's, but it should make much difference. For me, the
rule is to profile your packages on a clean machine everytime, unless the program relies on
another software package. And when buidling package for a Citrix environment, only install the
operating system you are using + sp's +hotfixes. Don't install Citrix, Don't add Terminal
Services, just a vanilla install and that's it.

We had success every time with MYOB like this, except when Office 2k3/2k7 became part of the
mix. If you want the FTP link, let me know. I'm happy to help you where I can so keep me in
the loop if you are banging you head against a brivk wall.

Cheers

--
Warren Simondson

Ctrl-Alt-Del IT Consultancy Pty Ltd

Website: http://www.ctrl-alt-del.com.au

On Mon, May 25th, 2009 at 10:54 AM, James Scanlon <scanjam@hotmail.com> wrote:

>
> Warren,
>
>
>
> My sincerest thanks once more for your further input.
>
> I was certain this wasnt supposed to be as troublesome as it has been
> as myob is typically a very easy install.
>
>
>
> Regardless, im still having issues.
>
>
>
> We dont have Office 2007 (just 2003 sp3)
>
> I have removed the officelink and outlooksync
>
> No linked profiles are configured
>
> Quick Install is utilised.
>
>
>
> Do you think it could be because we are usign the "demo installer"
> from the myob website?
>
>
>
> Should I setup a BLANK windows machine to profile it on rather than
> the current environment or is it best practice to always profile the
> program on a machine that will be similar/identical to the server the
> program will be streamed onto?
>
>
>
> Anyway I will continue to smash it out this end and see what happens,
> i am confident we will get a resolution, its just frustrating that
> something that is usually simple, still isnt working!! :-)
>
>
>
> Sincerely
>
> James
>
> > Date: Thu, 21 May 2009 20:15:34 +1000
> > From: caditc@tpg.com.au
> > To: thin@freelists.org
> > Subject: [THIN] Re: Streaming MYOB
> >
> > Hi James
> >
> > We have thrashed MYOB Premier 12 with every possible angle with
> regards to streaming and we
> > were only able to break it in three scenarios with the error you
> are getting:
> >
> > 1. When we enabled OFFICELINK TEMPLATES and OUTLOOK SYNC during the
> install, which of
> > course meant we had office 2007 installed on the profiling machine
> (some what a no-no in
> > profiling but acceptable in some cases).
> > 2. As per the first scenario, but office on the Citrix Server had
> Office 2007 installed in a different
> > location to the profiling machine.
> > 3. We built a new profiling machine with nothing on it and profiled
> MYOB but linked our Office
> > 2007 profile to the MYOB profile package and included OFFCELINK
> templates and OUTLOOK
> > SYNC.
> >
> > Every other scenario we ran which removed the officelink templates
> and outlook sync from the
> > installed worked everytime and happily opened the CleaWater Company
> DB without issue when
> > Streamed to a Citrix PS 4.5/ Xenapp 5.0 server.
> >
> > In all tests, we ran as a basic domain user with no elevated
> privileges. When we published the
> > Streaming App, we even ran it with the "use least privileged user
> account" setting on and it
> > worked well in all cases except for the 3 listed. We also did not
> enable offline access (naturally).
> >
> > We also used Office 2003 and the same errors occured with
> Officelink templates and outlook
> > sync on.
> >
> > We did a quick install when building the profile with Profiler 1.2,
> so nothing special there.
> >
> > So after all the playing/ testing we did, and it was a fun time for
> my staff, I guess I'm saying
> > that the Office components of MYOB may be the problem in your
> scenario. Let me know if any of
> > this is helpful. In most cases we had MYOB 12 Premier working like
> a charm with both the
> > clearwater DB on another network share and a live company DB.
> >
> > Cheers
> >
> >
> > --
> > Warren Simondson
> >
> > Ctrl-Alt-Del IT Consultancy Pty Ltd
> >
> > Website: http://www.ctrl-alt-del.com.au
> >
> >
> >
> >
> >
> >
> >
> >
> > On Thu, May 14th, 2009 at 10:53 AM, James Scanlon
> <scanjam@hotmail.com> wrote:
> >
> > >
> > > Warren, I woudl be eternally grateful!!!
> > >
> > >
> > >
> > > Its Windows 2003 Standard SP2
> > > XenApp 5.0 (4.5 Fp1 or whatever it is) Enterprise
> > >
> > > Profiler 1.2
> > >
> > > Myob Premier 12
> > >
> > >
> > >
> > > I can get it to profile successfully and to stream it to other
> > > servers, and launching it with RADERUN or even publishign and
> running
> > > so far works fine, however upon trying to get the application to
> open
> > > a MYOB database we get "initilisation error" . WHen profiled
> "relaxed
> > > security" was used (after full security) to no avail...
> > >
> > >
> > >
> > > Naturally without isolating/profiling the program it works fine.
> > >
> > > I am thinking its a simple rule somewhere that i just need to
> relax
> > > to allow the program OUT to access its database files. . but not
> > > quite sure what to set?
> > >
> > >
> > >
> > > Interestingly enough I cant access the 'clearwater' database
> > > contained within the profile either, still comes up with the
> same
> > > message.
> > >
> > >
> > >
> > > Your help would be greatly appreciated!!
> > >
> > > Thank you
> > >
> > >
> > >
> > > James
> > >
> > > scanjam@hotmail.com
> > >
> > >
> > > > Date: Wed, 13 May 2009 17:39:34 +1000
> > > > From: caditc@tpg.com.au
> > > > To: thin@freelists.org
> > > > Subject: [THIN] Re: Streaming MYOB
> > > >
> > > > Hi James
> > > >
> > > > Let me know the environment you are running under (OS etc) and
> I'll
> > > get one of my staff to run
> > > > up a test in our big in-house sand pit. We have many clients
> that
> > > run MYOB 12 and we
> > > > successfully stream it. Just let me know what the environment
> is
> > > and I'll be happy to provide our
> > > > install docs. Unlike those other Aussie integrators, we solve
> > > things ourselves instead of waiting
> > > > for Citrix support to solve our problems.
> > > > --
> > > > Warren Simondson
> > > >
> > > > Ctrl-Alt-Del IT Consultancy Pty Ltd
> > > >
> > > > Website: http://www.ctrl-alt-del.com.au
> > > >
> > > >
> > > >
> > > >
> > > > Quoting James Scanlon <scanjam@hotmail.com>:
> > > >
> > > > >
> > > > > Has anyone had any luck streaming (to server) MYOB Premier
> > > version
> > > > > 12?
> > > > >
> > > > > We have configured it for streaming and it is crashing /
> halting
> > > the
> > > > > streaming when it gets to the clearwater database file?
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > >
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