[THIN] Re: Communication problem?

Are all your servers at the same citrix hotfix level? I have seen
this issue when the server hosting the cps console was at a higher
hotfix level than the box I was looking at.

Pat Coughlin

- Original message -
We are attempting to setup a couple of citrix PS 4.5...

On 12/3/08, Stratton, Doug ISMC:EX <Doug.M.Stratton@gov.bc.ca> wrote:
> We are attempting to setup a couple of citrix PS 4.5 servers (w2k3) in
> an existing test farm.
>
> We have added the servers and everything seems to work (published apps,
> logon...) except for the following:
>
> Servers are reporting down when we look in the CPS Console.
> Odd thing is that in the Access Suite console I can view the
> Resource manager logs and it is reporting Resource Manager Metrics in
> there.
> When we look at the Resource Manager tab for the "folder they are in"
> they go from Loading... to Down to OK but if we double click on one of
> them it goes to the Resource Manager Tab for the server and reports
> Server down.
> If I rightclick on the server and select Resource Manager Server Log I
> get this error: An error occurred while retrieving the server log from
> the server XXXXXX. This may be due to network error.... Error code
> c0160ae3 (reviewing this http://support.citrix.com/article/CTX101581 but
> not applicable to this version, and this
> http://support.citrix.com/article/CTX104005)
>
> Other servers in the farm are reporting fine.
>
> I tried disabling firewall. (did not do a reboot but restarted IMA) did
> not seem to make and difference.
> Checked some rights which are set via GP. Made some changes, based on
> document on Citrix site which identifies local accounts and rights, but
> did not seem to make a dif and another server in another 4.5 farm has
> the same rights and no issue.
>
> Any Idea what could be going on?
> Regards,
> Doug Stratton, Shared Service BC
> Service Desk Email: 77000@gov.bc.ca
> Service Desk Tel: (250)387-7000
>
>
>

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