Thursday, August 14, 2008

[THIN] Re: Argh 4 clicks to get to the Citrix client from Citrix.com

Well if they were installing it on internal PC's that would be fine but this is for my external WI for home users and I really don't care what version they use, I just want them to be able to find and use it and no I am not going to increase my bw and usage and provide downloads of the client from my server.

I really don't think it is asking too much for a link from the home page of Citrix.com that reads Client Downloads that doesn't have the confusion of a login box to make you think that you have to login to get it in fhe first place, which you don't.

Instead you have to go to a dropdown that reads support (wrong, I want software), choose downloads (and when I get tehre what the hell do you mean I have to login for the client), select search downloads by product drop down or hope that the "featured download" on the right fits your product, Then figure out what Citrix is calling Xenapp this week, until finally you get a choice to a page where you can choose a client, from there you can figure it out but OH look beta 11 as first choice, maybe I should try that one? What the heck guys,,, beta versions should probably be down the list a bit. It is at least a 15 minute excercise just to be able to find (and not including download time) the ICA client which IS their core business. You aren't going to be able to put a positive spin on this no matter how hard you try Steve. The layout is insane. 

Jim Kenzig
Blog: http://www.techblink.com


On Thu, Aug 14, 2008 at 11:33 AM, Steve Greenberg <steveg@thinclient.net> wrote:
Jim,
 
Think of this as a good thing, this way your users can't download a version that breaks everything! I would highly recommend you put a static link on your web interface and after you have tested a new client put it on your website. You can use the same file name so you don't have to change the HTML....
 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@thinclient.net

 

 


From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig
Sent: Thursday, August 14, 2008 4:24 AM
To: thin@freelists.org
Subject: [THIN] Re: Argh 4 clicks to get to the Citrix client from Citrix.com

That would be great if they didn't change the url every week.  I want it to place at the bottom of my WI page so users can get the latest client. Citrix keeps making it harder and harder to find, barring the fact that they rename it every 6 months.
I can't even just point to the downloads page anymore because it keeps changing.

Jim Kenzig
Blog: http://www.techblink.com


On Wed, Aug 13, 2008 at 9:31 PM, Adam Thompson <adwulf@gmail.com> wrote:
2008/8/13 Jim Kenzig <jkenzig@gmail.com>:
> CITRIX
> Why must you make it a pain in the butt for people to get to plain old ICA
> client? 4 clicks from the home page (if you can figure out which one is the
> right one that is.
> ARRRGH.
>

Perhaps you could put:

http://download.citrix.com/FILES/en/products/CPSICAClient10200/Ica32Pkg.msi

into TinyURL or somesuch?

--
AdamT
"At times one remains faithful to a cause only because its opponents


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