[THIN] Re: Problems with upgraded 4.5 farm

The resolution to the published application problem was to download and install the newest version of the Access Console.  This also required that we install .NET Framework 3.5 SP1.  The resolution to the NFUSE issue was to delete a corrupt published application.  The recently created application was preventing a full XML load from reaching the NFUSE server but was not interfering with PN activity.  See CTX114769.  We used MEDEVAC (CTX107935) to test IMA and locate the corrupt application.  We are accelerating our plans to upgrade the remaining 4.0 servers in the farm to 4.5 at the behest of Citrix Support.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Steve Snyder
Sent: Thursday, November 20, 2008 8:20 PM
To: thin@freelists.org
Subject: [THIN] Re: Problems with upgraded 4.5 farm

 

From the admin guide:

This is a high-level summary of the tasks required to upgrade a server farm:

1. Upgrade the Citrix License Server.

Before you upgrade the first server in a farm, upgrade the license server and ensure that you download current licenses. For information about upgrading the license server, see the

Licensing: Upgrading, Migrating, and Renaming whitepaper in the Citrix Knowledge Center.

2. If you need to migrate your data store, do so before you run Presentation Server Setup.

You must migrate your data store if it is on an MSDE database. Citrix provides utilities for migrating the data store from MSDE and Microsoft Access to SQL Server 2005 Express Edition. For more information, see page 401.

3. If you have configured Resource Manager, upgrade the primary and backup farm metric servers before you upgrade other servers in the farm. Resource Manager uses the farm metric servers to interpret information collected from other servers. Farm metric servers running earlier versions of Resource Manager than other servers in the farm may cause inconsistencies.

4. Upgrade the Presentation Server Console, Access Management Console, and Web Interface. To automatically upgrade the consoles and the Web Interface and preserve custom configuration settings, accept the default settings in Setup. Accepting the default settings automatically upgrades the consoles and the Web Interface before upgrading the server and preserves custom configuration settings.

5. Upgrade zone data collectors.

6. Upgrade the remaining servers in the farm.

What servers have you upgraded and not upgraded compared to the steps above?

 

On Fri, Nov 21, 2008 at 3:14 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

We upgraded some of our 4.0 servers to 4.5 and created some new 4.5 servers.  The farm is now at 4.5 with some 4.0 servers as well.  I have been having an issue with the Access Management Console since day one.  It pops up an error when you start it:

 

An error occurred on the server: 'IMA_RESULT_FINDITEM_FAILURE

 

I researched and found that to fix it I need to move my metric servers to servers that were not upgraded but that had fresh Citrix installs.  I am also having problems with some published applications, I cannot update them (like to change the servers they are running on).  It tells me:  Unknown Error Occurred.

 

So I moved the Farm Metric servers to two of the newly built Citrix 4.5 servers.  That fixed the IMA_RESULT errors, but it did not fix the can't edit some published applications error.  And it introduced a new error.  My ancient Metaframe XP NFUSE server now tells me:

 

ERROR: The Citrix MetaFrame servers cannot process your request at this time. The XML document sent by the Citrix MetaFrame servers could not be processed.

 

And it won't let anyone log in.  This issue continues even after I moved the farm metric servers back where they came from.