[THIN] Re: Office 2007 compatibility pack causes word to crash

Try deleting the Normal.dot file.
Jim Kenzig
Blog: http://www.techblink.com

On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <MShrewsbury@coscanhomes.com> wrote:

I decided to install Office 2007 compatibility pack on Office 2003 SP2 running on Windows 2003 SP1 with  Presentation Sever 4.0. After the compatibility pack was installed we found that word would crash anytime it was launched although other applications seemed fine. I uninstalled the compatibility pack and word keeps crashing. I installed Office 2003 SP3 and still word crashes. I tried doing an Office repair and still word keeps crashing.

 

The event log shows Event ID 1000.

Faulting application winword.exe, version 11.0.8227.0, stamp 486d648f, faulting module winword.exe, version 11.0.8227.0, stamp 486d648f, debug? 0, fault address 0x008ddf1c.

 

Anyone had this or suggestions on how to get Word running again?

 

 

Matthew Shrewsbury

Director of Information Technology

 

Coscan Homes, LLC

5555 Anglers Avenue, Suite 1

Fort Lauderdale, FL 33312

mshrewsbury@coscanhomes.com

www.coscanhomes.com

Phone: 954-558-0198

Fax: (954)-620-1001

This e-mail, and any attachments thereto, contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named herein. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me at 954-558-0198 and permanently delete the original, including any attachments thereto, and any copy or printout thereof.