Tuesday, August 19, 2008

[THIN] Remote Assistance from W2k3 to Vista

Hi,
We are just getting ready to deploy vista to a bunch of machines we have and found out that remote assitance is not working from our w2k3 citrix servers to the vista test boxes we have.

We get a pop up saying "Automation Server can't create object"  I did some searching and the info I can find seems to indicate this won't work unless the client sends a request for assistance.

IS this true?  Have any of you found a way to make this work without this request?

Thanks for any info.

Regards,
Doug Stratton, Shared Service BC
Service Desk Email: 77000@gov.bc.ca
Service Desk Tel: (250)387-7000


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