[THIN] Re: Adding PN agent to my WI site broke the LMC

Uninstall Citrix Licensing and reinstall it?

On Fri, May 22, 2009 at 9:42 AM, Jim Kenzig http://thin.ms <jkenzig@gmail.com> wrote:

HI,

I recently installed PN Agent to my WI 5.0l1 site server which also had the LMC running on the same box.  The PNA installation seems to have broken the LMC from coming up. It appears licensing is running in Services OK. 

This is Windows Server 2003, 32 bit, Xenapp 4.5 Farm with Rollup 3, Web Interface 5.0.1 with latest version of licensing server (4.6 I think or something like that) 

Errors I find in the log 

MSIInstaller Event ID 1001 Detection of product '{8AAA9207-A30A-4158-9640-8886AA9BD86F}', feature 'CTX_LS' failed during request for component '{FB1869D6-3FE1-446B-AF01-3858F849CDA5}'

MSIInstaller Event ID 1004 Detection of product '{8AAA9207-A30A-4158-9640-8886AA9BD86F}', feature 'Complete', component '{5617BF49-9195-4C35-B9AD-F8D165DE25BB}' failed.  The resource '' does not exist.

MSIInstaller Event ID 1015 Failed to connect to server. Error: 0x80070005

I've tried running a repair from the control panel in add/remove programs for Licensing but no Joy.  I cant get the Licensing console to come up in IE now. I understand it runs Tomcat server instead of IIS but adding PNA shouldn't of affected it I don't think unless it somehow put it on the same port. 

Anyone else ran into this? Do I somehow just need to change the port of the LMC? Any suggestions welcome. 

Jim Kenzig
Blog: http://www.techblink.com
Twitter: http://twitter.com/kenzig
Twitter: http://twitter.com/InternetPilot