[THIN] Re: Frequently Citrix sessions disconnected

Network traces would be a good palce to start, try and get both client side and server side traces. Look for retransmissions and timeouts. Have you tried session reliability, its designed to mask network drops so the users session is not disconnected.

 

Are they win32 client or thinclients?

 

Tom

On Fri, Jul 11, 2008 at 6:40 AM, Thomas Mackey <Thomas.Mackey@tecala.com.au> wrote:

Hi

I have a client with three Citrix servers running pm4

 

Policy settings for session is no time out, no disconnected session end and no more than on session per user.

 

Issue 1

I will have about 4 to 5 user (from LAN) sessions abruptly disconnected per day and I have to close all user opened files and log them off before they can reconnect again.

 

Issue 2

A user (from remote through CAG) will end up with more than one session. This never happens to local users.

 

Can anyone shed some lights on how to start trouble-shooting this. First issue may be difficult as it may have lots of parameter to consider.

Thanks

 

Thomas Mackey

 

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