[THIN] Citrix Private Hotfix pse450r02k3048

We keep getting users in a connected state showing only the workstation id and also w3 users in a Down state on some of our XenApp 4.5 Roll-up 3 servers. 

 

When this situation occurs any new user trying to log into that server gets the Citrix log-in bar  on the screen and it stops halfway without logging into any servers (assuming it is trying to log into the server with the issue noted above).

 

Has anyone heard of this hotfix and applied it to their environments?  Any feedback you can provide, good or bad? 

 

We have found by uninstalling the latest MS Security Hotfix KB957097 has resolved this issue but to remove a secuirty hotfix is not a good practice.

 

Any feedback back from the group would be appreciated.

 

Thank you.

 

Jay Jensen
Application Delivery Team
Americas Sales and Distribution IT
Trane Commercial Systems
Ingersoll Rand

3600 Pammel Creek Road, La Crosse, WI  54601
Tel: 608-787-4619

E-mail: jjensen@trane.com
www.trane.com

 

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From: Ristow, Cheryl
Sent: Wednesday, January 07, 2009 7:54 AM
To: Citrix TCS Support Team
Subject: Citrix Call

Harold can you ask Citrix what this private hotfix is for hotfix pse450r02k3048.  I found some articles referring to this private hotfix Citrix provided for sessions being in a down state.

 

Cheryl Ristow

Application Delivery Team

Americas Sales and Distribution IT

Trane Commercial Systems

Ingersoll Rand

 

3600 Pammel Creek Road      

La Crosse, WI.   54601

Tel: 608-787-2139

E-mail: cristow@trane.com

Website: www.trane.com

 

 

 

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