Tuesday, August 5, 2008

[THIN] Re: Watch out with ADOBE ACROBAT READER 9 and Vista user roaming profiles

BTW
I did find someone who wrote an install script for Citrix for Adobe 9 here http://www.xenappblog.com/?p=9
However I haven't tested this and don't know if it does work, but thought I would pass it along.

Jim Kenzig
Blog: http://www.techblink.com


On Tue, Aug 5, 2008 at 10:37 AM, Jim Kenzig <jkenzig@gmail.com> wrote:
And apparantely it doesn;t work too well under Citrix either http://www.adobeforums.com/webx/.59b5f923


Jim Kenzig
Blog: http://www.techblink.com


On Tue, Aug 5, 2008 at 10:34 AM, Jim Kenzig <jkenzig@gmail.com> wrote:
Let me reiterate this, Adobe reader will work for normal local users of the machine if it is a local profile.  As soon as you make the user profile a roaming profile on the domain, this is when you get the issues.

Jim Kenzig
Blog: http://www.techblink.com


On Tue, Aug 5, 2008 at 10:01 AM, Jim Kenzig <jkenzig@gmail.com> wrote:
I'm putting this out there everywhere I have a presence in hopes that Adobe will get off it's butt and fix this problem. If you install Adobe 9 acrobat reader on Windows Vista on a domain and use roaming profiles for users, be it mandatory or not, Acrobat Reader crashes and will not run.  It gives errors in modules annots.api and also msvc80.dll.

As soon as you give the user admin priveleges the program will run.  I've tried turning off UAC, still broke, I've tried running adobe reader in compatibility mode, still broke, I've tried running adobe as administrator settings still broke. I've tried changing access on adobe folders to give users full control, still broke.  Giving a user administrator priveleges is NOT an acceptable solution.

I am not the only one having this issue there are posts all over the internet including the below samples IN the adobe forums. 
http://www.adobeforums.com/webx/.59b5db5d
http://www.adobeforums.com/webx/.59b5ea2a
http://www.adobeforums.com/webx/.59b5c646

Don't install Adobe Acrobat 9 in a vista domain unless you want some super headaches!




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