Tuesday, March 3, 2009

[THIN] XenServer 5.0 Tools/Adobe Acrobat 8.x on a Terminal Server

OK bear with me, this one has drove me nuts for about a month. Acrobat
8 runs fine on physical W2K3/PS4.0 term servers, Hyper-V VM's and
ESXi/ESX VM's with the same specs as the physical. I have been running
them all head to head to see which one works best for our environment.
On XenServer hosted VM's Acrobat 8 would lock up just opening the
program. I tried lots of things to fix it (reinstalling it, repairing
it, etc) I finally broke down and built a brand new clean VM on
XenServer 5.0 so I could figure what on earth was causing this. I did
a straight Windows 2003R2 32 bit Standard SP2 install with the
XenServer tools, enabled terminal services, installed Office 2003 (so
I could see if the integrations with Acrobat worked). I turned off
DEP just to rule it out as well. I installed Acrobat 8 Standard and
it locked up as it did on my production image. The version was 8.0 at
this point i then tested each update incrementally with the same
result up to 8.1.3. The only thing I could possibly think was
different with so little installed on the VM was the XenServer tools.
Bingo uninstalling them fixed Adobe! Reinstalling them breaks Adobe.
Has anyone else encountered this? Any thoughts to how to fix it would
be mighty appreciated.
-Matt
************************************************
For Archives, RSS, to Unsubscribe, Subscribe or
set Digest or Vacation mode use the below link:
http://www.freelists.org/list/thin
Follow ThinList on Twitter
http://twitter.com/thinlist
Thin List discussion is now available in blog format at:
http://thinmaillist.blogspot.com
Thinlist MOBILE Feed
http://thinlist.net/mobile
************************************************

1 comment:

Anonymous said...

well known that Adobe is near impossible to use in a TS environment. try

http://www.docudesk.com/desk_pdf_terminal_server.shtml