[THIN] Re: Citrix 4.0 access from Cell card or cruise ship

The cruise ships use satellite for Internet connectivity when they are out of port (no line of site for anything else).  Setting the connection to satellite to account for the high latency is about all you can do.  Short of getting him a spool of fiber to hang off the bow, he is travelling in a limited Internet area and Citrix (gasp) might not be the right solution. 

Pat Coughlin

On Fri, Sep 19, 2008 at 8:51 AM, Peterson David <DPETERSO@dinslaw.com> wrote:

I have a user who lately has been complaining about the speed of Citrix, even when he is pretty much the only one on, 3-4am where most of my users are. This last time he was on a cruise ship, and I think he uses a Verizon card at times either. He is the only one complaining, I checked with others during the peak usage of the day and they were fine.

 

I know that there are latency issues with cell cards, and I'm assuming the same is true for cruise ships. Is there anything I can do to improve performance in these situations without negatively affecting normal user performance?

 

He also is complaining about it freezing up for up to a minute, I'm wondering if he's losing his connection and session reliability is kicking in.

 

Thanks

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