[THIN] Re: Application in the Citrix Web client

There may be an application in the background that isn't closing, and thus not letting the session end. I know Desktop Authority and Symantec applications sometimes cause this problem.

Further, check the ICA Connection settings. I think there is a setting that can control logoff - vs - disconnet behavior for a session.
________________________________
From: thin-bounce@freelists.org [thin-bounce@freelists.org] On Behalf Of Heflin, Janet [Janet.Heflin@tdwilliamson.com]
Sent: Wednesday, June 17, 2009 12:31 PM
To: thin@freelists.org
Subject: [THIN] Re: Application in the Citrix Web client

Narrowed it down to 1 of the citrix servers, so it is something with that server

________________________________
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Joe Shonk
Sent: Wednesday, June 17, 2009 9:48 AM
To: thin@freelists.org
Subject: [THIN] Re: Application in the Citrix Web client

There may be something still loaded in the session (kinda like the TSR of old) that doesn't shutdown after the application shutdown.

Joe

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Heflin, Janet
Sent: Wednesday, June 17, 2009 7:04 AM
To: thin@freelists.org
Subject: [THIN] Application in the Citrix Web client

My environment:

4.5 presentation servers
5.1.1 web server
11.0 web client

When a user Clicks File / Exit on a application, Citrix disconnects the session instead of logging them off.

Where in Citrix am I missing having the session log them off not disconnect?

Thank you

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Janet Heflin
Information Technology
T.D. Williamson, Inc.
Phone: (918) 447-5168
Email: janet.heflin@tdwilliamson.com<mailto:janet.heflin@tdwilliamson.com>
Help Desk Phone: (918) 447-5222
Help Desk Email: helpdesk@tdwilliamson.com<mailto:helpdesk@tdwilliamson.com>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

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This message and any attachments may be a confidential attorney-client communication or otherwise be privileged and confidential. If you are not the intended recipient, any review, distribution or copying of this transmittal is prohibited. If you have received this transmittal in error, please reply by e-mail and delete this message and all attachments

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This message and any attachments may be a confidential attorney-client communication or otherwise be privileged and confidential. If you are not the intended recipient, any review, distribution or copying of this transmittal is prohibited. If you have received this transmittal in error, please reply by e-mail and delete this message and all attachments

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