Thursday, November 13, 2008

[THIN] Re: Error installing XenApp 5 on W2008

I've done a bit more research on this and the action it is failing on is:

Adds the icammdrv64.cat and icaendpoint64.cat files to the catalog database. This action executes during the installation of XenApp server on Windows Server 2008 64-bit Edition

The source of this is a very good documenting of where XenApp deviates from the Windows 2008 Logo requirements @ http://support.citrix.com/article/ctx117944

I've still not resolved the issue.


On Thu, Nov 13, 2008 at 1:14 PM, Tim <timothylanderson@gmail.com> wrote:
Thanks Joe

I believe I found the actual error:

Action 10:02:44: CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E.

MSI (s) (00:10) [10:02:44:647]: Executing op: CustomActionSchedule(Action=CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E,ActionType=3090,Source=C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe,Target=addcat "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files (x86)\Citrix\system32\\ctxadpcm64.cat",)

MSI (s) (00:10) [10:02:44:835]: Note: 1: 1722 2: CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E 3: C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe 4: addcat "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files (x86)\Citrix\system32\\ctxadpcm64.cat"

Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E, location: C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe, command: addcat "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files (x86)\Citrix\system32\\ctxadpcm64.cat"

MSI (s) (00:10) [10:02:47:538]: Product: Citrix XenApp 5.0 -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.  Action CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E, location: C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe, command: addcat "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files (x86)\Citrix\system32\\ctxadpcm64.cat"

Any guidance you can provide would be appreciated.

Thanks




On Thu, Nov 13, 2008 at 10:27 AM, Joe Shonk <joe.shonk@gmail.com> wrote:

The actual error that you'll want to look at is in the middle of the .log file at the end of the Actions section.

 

Joe

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Tim
Sent: Thursday, November 13, 2008 8:41 AM
To: thin@freelists.org
Subject: [THIN] Error installing XenApp 5 on W2008

 

I'm attempting to install XenApp5 x64 Enterprise Edition on Windows 2008 x64.  Running through autorun.exe the installation of XenApp Server errors with MSI Error 1722. 

When I create a log file using this command line - msiexec /i MPS.msi /qb- /l*v C:\mps.log CTX_MF_SERVER_TYPE="E"  The tail of the log is below.

MSI (s) (30:10) [08:53:55:113]: Note: 1: 1708
MSI (s) (30:10) [08:53:55:113]: Product: Citrix XenApp 5.0 -- Installation operation failed.

MSI (s) (30:10) [08:53:55:113]: Windows Installer installed the product. Product Name: Citrix XenApp 5.0. Product Version: 5.0.0.0. Product Language: 1033. Installation success or error status: 1603.

MSI (s) (30:10) [08:53:55:129]: Cleaning up uninstalled install packages, if any exist
MSI (s) (30:10) [08:53:55:129]: MainEngineThread is returning 1603
MSI (s) (30:04) [08:53:55:129]: Destroying RemoteAPI object.
MSI (s) (30:E4) [08:53:55:129]: Custom Action Manager thread ending.
MSI (s) (30:04) [08:53:55:129]: RESTART MANAGER: Session closed.
MSI (s) (30:04) [08:53:55:129]: No System Restore sequence number for this installation.
=== Logging stopped: 11/13/2008  8:53:55 ===
MSI (c) (9C:0C) [08:53:55:160]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
MSI (c) (9C:0C) [08:53:55:160]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/13/2008  8:53:55 ===

Any ideas on resolving would be appreciated.

Thanks



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