Saturday, November 15, 2008

[THIN] Re: Error installing XenApp 5 on W2008

4.5 fails to install if the
hklm/system/currentcontrolset/winstation/ica is created in advance
(usually by a group policy). Make sure to delete this key before
install if you want sucess.

Pat Coughlin


On 11/13/08, Tim <timothylanderson@gmail.com> wrote:
> I've done a bit more research on this and the action it is failing on is:
>
> *Adds the icammdrv64.cat and icaendpoint64.cat files to the catalog
> database. This action executes during the installation of XenApp server on
> Windows Server 2008 64-bit Edition
> *
> The source of this is a very good documenting of where XenApp deviates from
> the Windows 2008 Logo requirements @
> http://support.citrix.com/article/ctx117944
>
> I've still not resolved the issue.
>
>
> On Thu, Nov 13, 2008 at 1:14 PM, Tim <timothylanderson@gmail.com> wrote:
>
>> Thanks Joe
>>
>> I believe I found the actual error:
>>
>> Action 10:02:44: CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E.
>>
>> MSI (s) (00:10) [10:02:44:647]: Executing op:
>> CustomActionSchedule(Action=CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E,ActionType=3090,Source=C:\Program
>> Files (x86)\Citrix\system32\ctxsigntool.exe,Target=addcat "C:\Program
>> Files
>> (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\ctxadpcm64.cat",)
>>
>> MSI (s) (00:10) [10:02:44:835]: Note: 1: 1722 2:
>> CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E 3: C:\Program
>> Files
>> (x86)\Citrix\system32\ctxsigntool.exe 4: addcat "C:\Program Files
>> (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\ctxadpcm64.cat"
>>
>> Error 1722. There is a problem with this Windows Installer package. A
>> program run as part of the setup did not finish as expected. Contact your
>> support personnel or package vendor. Action
>> CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E, location:
>> C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe, command: addcat
>> "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\ctxadpcm64.cat"
>>
>> MSI (s) (00:10) [10:02:47:538]: Product: Citrix XenApp 5.0 -- Error 1722.
>> There is a problem with this Windows Installer package. A program run as
>> part of the setup did not finish as expected. Contact your support
>> personnel
>> or package vendor. Action
>> CtxSigntoolAddCat64.EDF190B9_1780_476B_BE0C_F3D13422307E, location:
>> C:\Program Files (x86)\Citrix\system32\ctxsigntool.exe, command: addcat
>> "C:\Program Files (x86)\Citrix\system32\\icammdrv64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\icaendpoint64.cat" "C:\Program Files
>> (x86)\Citrix\system32\\ctxadpcm64.cat"
>>
>> Any guidance you can provide would be appreciated.
>>
>> Thanks
>>
>>
>>
>>
>> On Thu, Nov 13, 2008 at 10:27 AM, Joe Shonk <joe.shonk@gmail.com> wrote:
>>
>>> The actual error that you'll want to look at is in the middle of the
>>> .log file at the end of the Actions section.
>>>
>>>
>>>
>>> Joe
>>>
>>>
>>>
>>> *From:* thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] *On
>>> Behalf Of *Tim
>>> *Sent:* Thursday, November 13, 2008 8:41 AM
>>> *To:* thin@freelists.org
>>> *Subject:* [THIN] Error installing XenApp 5 on W2008
>>>
>>>
>>>
>>> I'm attempting to install XenApp5 x64 Enterprise Edition on Windows 2008
>>> x64. Running through autorun.exe the installation of XenApp Server
>>> errors
>>> with MSI Error 1722.
>>>
>>> When I create a log file using this command line - msiexec /i MPS.msi
>>> /qb-
>>> /l*v C:\mps.log CTX_MF_SERVER_TYPE="E" The tail of the log is below.
>>>
>>> MSI (s) (30:10) [08:53:55:113]: Note: 1: 1708
>>> MSI (s) (30:10) [08:53:55:113]: Product: Citrix XenApp 5.0 --
>>> Installation
>>> operation failed.
>>>
>>> MSI (s) (30:10) [08:53:55:113]: Windows Installer installed the product.
>>> Product Name: Citrix XenApp 5.0. Product Version: 5.0.0.0. Product
>>> Language: 1033. Installation success or error status: 1603.
>>>
>>> MSI (s) (30:10) [08:53:55:129]: Cleaning up uninstalled install packages,
>>> if any exist
>>> MSI (s) (30:10) [08:53:55:129]: MainEngineThread is returning 1603
>>> MSI (s) (30:04) [08:53:55:129]: Destroying RemoteAPI object.
>>> MSI (s) (30:E4) [08:53:55:129]: Custom Action Manager thread ending.
>>> MSI (s) (30:04) [08:53:55:129]: RESTART MANAGER: Session closed.
>>> MSI (s) (30:04) [08:53:55:129]: No System Restore sequence number for
>>> this
>>> installation.
>>> === Logging stopped: 11/13/2008 8:53:55 ===
>>> MSI (c) (9C:0C) [08:53:55:160]: Decrementing counter to disable shutdown.
>>> If counter >= 0, shutdown will be denied. Counter after decrement: -1
>>> MSI (c) (9C:0C) [08:53:55:160]: MainEngineThread is returning 1603
>>> === Verbose logging stopped: 11/13/2008 8:53:55 ===
>>>
>>> Any ideas on resolving would be appreciated.
>>>
>>> Thanks
>>>
>>
>>
>

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1 comment:

Unknown said...

Thanks for the clear explanation and the excellent examples. really good post. keep it up..

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