[THIN] Re: timeout issue for Citrix newbee

Hi Jim

 

Sorry, this has now been narrowed down to 1 site. And yes all the users (2) on that site are having problems. However when citrix freezes up, the internet still works ok, so not so sure if it is a network thing, but you might be right. I am also looking into the pc thing, as I suspect both pc's might have been from the same image.

 

Thanks

 

Patrick

----- Original Message ----
From: "Medeiros, Jim" <Jim.Medeiros@GMACInsurance.com>
To: thin@freelists.org
Sent: Thursday, October 9, 2008 4:03:47 PM
Subject: [THIN] Re: timeout issue for Citrix newbee

Patrick, this sounds like a network problem.  Are all the users at these two sites having problems?  Could also be their PC or network card/connection. 

 

Thank you,

 

Jim Medeiros

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Patrick
Sent: Thursday, October 09, 2008 10:05 AM
To: thin@freelists.org
Subject: [THIN] timeout issue for Citrix newbee

 

Hi Guys,

 

I recently had to investigate why user on a certain site keep getting frozen out of a citrix hosted app. We have about 7 sites and this is happening on 2 the others are fine. I had to uninstall the ica client, and re-install, but that has not helped.

 

The freezing happens even though the users session is not idle. Any pointers would be greatly appreciated.

 

 

 

Thanks

 

Patrick

 

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