[THIN] Re: CAE alternate address

Since it is Access Essentials, I agree, WI, PS and CSG are on the same box and it would be gateway direct. However, the setup wizard should have done that….

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@thinclient.net

 

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Carl Stalhood
Sent: Monday, November 24, 2008 8:28 AM
To: thin@freelists.org
Subject: [THIN] Re: CAE alternate address

 

CAE is Access Essentials

 

Not sure if the Web Interface Access Management Console (AMC) extension is installed. Run the AMC and find the external website. In the middle, click Manage Secure Client Access and click the top option from the xpanded menu. Make sure it is set to Gateway Direct.

On Sun, Nov 23, 2008 at 11:27 AM, Steve Greenberg <steveg@thinclient.net> wrote:

Which product is CAE? If you are talking about CSG or CAG you don't normally use alternative address in this case. It sounds like you are using Web Interface with either CSG or CAG. Normally you configure WI to talk to the gateway directly and it will proxy the outside session back to the inside, if you are using translated addresses for the outside you would set it to gateway translated and set up the addresses accordingly.

 

Probably need more details about your configuration to be helpful here…

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@thinclient.net

 

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jonathan Kadoo
Sent: Sunday, November 23, 2008 9:35 AM
To: thin@freelists.org
Subject: [THIN] CAE alternate address

 

I hope everyone is having a great weekend.  I hope someone can help me with this.  We are using CAE and when I try to log in via the link https://mydomain.com I am able to log in and see my published apps.  However when i click on any of the apps the error comes up that says "resource unavailable".  When I check the event viewer it tells me the error below.  Can anyone give me any help with this?  Thanks in advance - JK

The Citrix servers reported that the alternate address cannot be found. This was reported from the XML Service at address "http://localhost:8001 [com.citrix.xml.NFuseProtocol.RequestAddress]". [Log ID: 619a6f8f

 

[THIN] Word 2007 Spell Check

Guys,

We migrated a server (W2K3, no Citrix) to Office 2007 a while back. Other than needing to buy more RAM, and the Search Indexer getting out of control, our main issue is that the spell-checker no longer works. When explicitly called (F7), it returns the error; “Cannot find the English(UK) dictionary…” and asks to reinstall it. We did actually try that, because the client insisted, but no joy. Under an Admin account, it runs fine. Any ideas?

 

Nick

[THIN] TSKaapow

Not sure if this has been mentioned or not.  Neat little utility with hilarious name. 

 

 http://www.dabcc.com/article.aspx?id=9205

[THIN] Re: OT- Photo Viewer

Google Picasa but it does a lot more http://www.picasa.com  Of course there is a picture viewer that comes with Quicktime  you can use. http://www.apple.com/quicktime/player/
We use Irfanview (but it is free to schools and libraries) and it is really the best choice.
It is Free to download and the program is not crippled in any way or have a timeout. It is not that expensive for business  http://www.irfanview.com/

Jim Kenzig
Blog: http://www.techblink.com

On Mon, Nov 24, 2008 at 6:59 AM, Greg Reese <gareese@gmail.com> wrote:

i think Internet explorer will do it if you setup the file associations right.  that opens a new set of problems with IE but nothing that you can't overcome with some clever GPO setup.

Greg

On Mon, Nov 24, 2008 at 5:46 AM, Hamilton, Ronnie <ronnie.hamilton@ltai.ie> wrote:

Hi,

 

slightly off topic here but I am trying to find a free picture viewer for Vista.

 

Photo Gallery comes as standard but there PC's are going onto a shop floor and are completely tied down, I just want them to double click on the pic and view it nothing else.

 

everything try and download seems to have some cost attached to it.

 

any ideas ?

 

thanks

 

Ronnie

Visit our website : www.ltai.ie

__

[THIN] Re: OT- Photo Viewer

i think Internet explorer will do it if you setup the file associations right.  that opens a new set of problems with IE but nothing that you can't overcome with some clever GPO setup.

Greg

On Mon, Nov 24, 2008 at 5:46 AM, Hamilton, Ronnie <ronnie.hamilton@ltai.ie> wrote:

Hi,

 

slightly off topic here but I am trying to find a free picture viewer for Vista.

 

Photo Gallery comes as standard but there PC's are going onto a shop floor and are completely tied down, I just want them to double click on the pic and view it nothing else.

 

everything try and download seems to have some cost attached to it.

 

any ideas ?

 

thanks

 

Ronnie

Visit our website : www.ltai.ie

__________________________________________

Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg. No. 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin.

Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in Ireland. Reg. No. 140891. Registered Office: Naas Road, Rathcoole, Co.Dublin.

__________________________________________

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please advise by return email and delete all copies of the message.

[THIN] OT- Photo Viewer

Hi,

 

slightly off topic here but I am trying to find a free picture viewer for Vista.

 

Photo Gallery comes as standard but there PC's are going onto a shop floor and are completely tied down, I just want them to double click on the pic and view it nothing else.

 

everything try and download seems to have some cost attached to it.

 

any ideas ?

 

thanks

 

Ronnie

Visit our website : www.ltai.ie

__________________________________________

Lufthansa Technik Airmotive Ireland Limited. Registered in Ireland. Reg. No. 45999. Registered Office: Naas Road, Rathcoole, Co.Dublin.

Lufthansa Technik Airmotive Ireland Leasing Limited. Registered in Ireland. Reg. No. 140891. Registered Office: Naas Road, Rathcoole, Co.Dublin.

__________________________________________

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error, please advise by return email and delete all copies of the message.

[THIN] Re: CAE alternate address

Which product is CAE? If you are talking about CSG or CAG you don’t normally use alternative address in this case. It sounds like you are using Web Interface with either CSG or CAG. Normally you configure WI to talk to the gateway directly and it will proxy the outside session back to the inside, if you are using translated addresses for the outside you would set it to gateway translated and set up the addresses accordingly.

 

Probably need more details about your configuration to be helpful here…

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@thinclient.net

 

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jonathan Kadoo
Sent: Sunday, November 23, 2008 9:35 AM
To: thin@freelists.org
Subject: [THIN] CAE alternate address

 

I hope everyone is having a great weekend.  I hope someone can help me with this.  We are using CAE and when I try to log in via the link https://mydomain.com I am able to log in and see my published apps.  However when i click on any of the apps the error comes up that says "resource unavailable".  When I check the event viewer it tells me the error below.  Can anyone give me any help with this?  Thanks in advance - JK

The Citrix servers reported that the alternate address cannot be found. This was reported from the XML Service at address "http://localhost:8001 [com.citrix.xml.NFuseProtocol.RequestAddress]". [Log ID: 619a6f8f

[THIN] CAE alternate address

I hope everyone is having a great weekend.  I hope someone can help me with this.  We are using CAE and when I try to log in via the link https://mydomain.com I am able to log in and see my published apps.  However when i click on any of the apps the error comes up that says "resource unavailable".  When I check the event viewer it tells me the error below.  Can anyone give me any help with this?  Thanks in advance - JK

The Citrix servers reported that the alternate address cannot be found. This was reported from the XML Service at address "http://localhost:8001 [com.citrix.xml.NFuseProtocol.RequestAddress]". [Log ID: 619a6f8f

[THIN] Re: Xenapp Engineers! Free trip to Florida in December

Yes and no..  Companies are cancelling/postponing projects due to the economy (which only makes things worse).

 

Joe

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jeremy Saunders
Sent: Friday, November 21, 2008 5:35 PM
To: thin@freelists.org
Subject: [THIN] Re: Xenapp Engineers! Free trip to Florida in December

 

A little short notice isn’t it! Any good Citrix Engineer worth their weight in gold would be fully booked for the next few months. Wouldn’t they???

 

Cheers,

Jeremy.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Saturday, November 22, 2008 4:11 AM
To: THIN
Subject: [THIN] Xenapp Engineers! Free trip to Florida in December

 

Act fast!
http://community.citrix.com/pages/viewpage.action?pageId=50365272

Jim Kenzig
Blog: http://www.techblink.com

---

Confidentiality and Privilege Notice
This document is intended solely for the named addressee.  The information contained in the pages is confidential and contains legally privileged information. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone, and you should destroy this message and kindly notify the sender by reply email. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you.

---

[THIN] thin Digest V7 #524-ADDRESSEE NO LONGER AT THIS ADDRESS

The target recipient is no longer at this address.

 

DISCLAIMER:
+++The information transmitted is intended only for designated recipient(s) and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and do not retain but destroy any copies of this document.+++.

[THIN] thin Digest V7 #523-ADDRESSEE NO LONGER AT THIS ADDRESS

The target recipient is no longer at this address.

 

DISCLAIMER:
+++The information transmitted is intended only for designated recipient(s) and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and do not retain but destroy any copies of this document.+++.

[THIN] Re: Xenapp Engineers! Free trip to Florida in December

A little short notice isn’t it! Any good Citrix Engineer worth their weight in gold would be fully booked for the next few months. Wouldn’t they???

 

Cheers,

Jeremy.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Saturday, November 22, 2008 4:11 AM
To: THIN
Subject: [THIN] Xenapp Engineers! Free trip to Florida in December

 

Act fast!
http://community.citrix.com/pages/viewpage.action?pageId=50365272

Jim Kenzig
Blog: http://www.techblink.com

---

Confidentiality and Privilege Notice
This document is intended solely for the named addressee.  The information contained in the pages is confidential and contains legally privileged information. If you are not the addressee indicated in this message (or responsible for delivery of the message to such person), you may not copy or deliver this message to anyone, and you should destroy this message and kindly notify the sender by reply email. Confidentiality and legal privilege are not waived or lost by reason of mistaken delivery to you.

---

[THIN] Xenapp Engineers! Free trip to Florida in December

Act fast!
http://community.citrix.com/pages/viewpage.action?pageId=50365272

Jim Kenzig
Blog: http://www.techblink.com

[THIN] Declaration of Xendependance.

Oh my!
http://community.citrix.com/blogs/citrite/richcr/2008/11/21/The+unanimous+Declaration+of+Citrix+Xendependance



Jim Kenzig
Blog: http://www.techblink.com

[THIN] OT: Americans: Free 20 oz Dr. Pepper Sunday

This is a bit OT but I thought I would pass along...
http://www.foxnews.com/story/0,2933,455744,00.html


Jim Kenzig
Blog: http://www.techblink.com

[THIN] Re: Problems with upgraded 4.5 farm

The resolution to the published application problem was to download and install the newest version of the Access Console.  This also required that we install .NET Framework 3.5 SP1.  The resolution to the NFUSE issue was to delete a corrupt published application.  The recently created application was preventing a full XML load from reaching the NFUSE server but was not interfering with PN activity.  See CTX114769.  We used MEDEVAC (CTX107935) to test IMA and locate the corrupt application.  We are accelerating our plans to upgrade the remaining 4.0 servers in the farm to 4.5 at the behest of Citrix Support.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Steve Snyder
Sent: Thursday, November 20, 2008 8:20 PM
To: thin@freelists.org
Subject: [THIN] Re: Problems with upgraded 4.5 farm

 

From the admin guide:

This is a high-level summary of the tasks required to upgrade a server farm:

1. Upgrade the Citrix License Server.

Before you upgrade the first server in a farm, upgrade the license server and ensure that you download current licenses. For information about upgrading the license server, see the

Licensing: Upgrading, Migrating, and Renaming whitepaper in the Citrix Knowledge Center.

2. If you need to migrate your data store, do so before you run Presentation Server Setup.

You must migrate your data store if it is on an MSDE database. Citrix provides utilities for migrating the data store from MSDE and Microsoft Access to SQL Server 2005 Express Edition. For more information, see page 401.

3. If you have configured Resource Manager, upgrade the primary and backup farm metric servers before you upgrade other servers in the farm. Resource Manager uses the farm metric servers to interpret information collected from other servers. Farm metric servers running earlier versions of Resource Manager than other servers in the farm may cause inconsistencies.

4. Upgrade the Presentation Server Console, Access Management Console, and Web Interface. To automatically upgrade the consoles and the Web Interface and preserve custom configuration settings, accept the default settings in Setup. Accepting the default settings automatically upgrades the consoles and the Web Interface before upgrading the server and preserves custom configuration settings.

5. Upgrade zone data collectors.

6. Upgrade the remaining servers in the farm.

What servers have you upgraded and not upgraded compared to the steps above?

 

On Fri, Nov 21, 2008 at 3:14 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

We upgraded some of our 4.0 servers to 4.5 and created some new 4.5 servers.  The farm is now at 4.5 with some 4.0 servers as well.  I have been having an issue with the Access Management Console since day one.  It pops up an error when you start it:

 

An error occurred on the server: 'IMA_RESULT_FINDITEM_FAILURE

 

I researched and found that to fix it I need to move my metric servers to servers that were not upgraded but that had fresh Citrix installs.  I am also having problems with some published applications, I cannot update them (like to change the servers they are running on).  It tells me:  Unknown Error Occurred.

 

So I moved the Farm Metric servers to two of the newly built Citrix 4.5 servers.  That fixed the IMA_RESULT errors, but it did not fix the can't edit some published applications error.  And it introduced a new error.  My ancient Metaframe XP NFUSE server now tells me:

 

ERROR: The Citrix MetaFrame servers cannot process your request at this time. The XML document sent by the Citrix MetaFrame servers could not be processed.

 

And it won't let anyone log in.  This issue continues even after I moved the farm metric servers back where they came from.

 

 

 

 

 

 

 

[THIN] Re: Brian Madden.com joins techtarget

I wouldn’t mind seeing Brian all dressed up as a pimp though!

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@thinclient.net

 

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Andrew Wood
Sent: Thursday, November 20, 2008 2:32 PM
To: thin@freelists.org
Subject: [THIN] Re: Brian Madden.com joins techtarget

 

Well done to Brian and his team ... its a splendid fillip for them to be courted by such a high profile organisation.

 

Mind,  Gillette want me to buy a new razor every 6 months – *with batteries*  :O and I was very happy with their original which I’m finding really hard to buy

 

Brian, we don’t need batteries. There is no need to pimp up what you’re doing.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: 20 November 2008 13:01
To: THIN
Subject: [THIN] Brian Madden.com joins techtarget

 

http://www.brianmadden.com/blogs/brianmadden/archive/2008/11/20/brianmadden-com-is-now-part-of-techtarget.aspx

Jim Kenzig
Blog: http://www.techblink.com

[THIN] Re: Problems with upgraded 4.5 farm

From the admin guide:

This is a high-level summary of the tasks required to upgrade a server farm:

1. Upgrade the Citrix License Server.

Before you upgrade the first server in a farm, upgrade the license server and ensure that you download current licenses. For information about upgrading the license server, see the

Licensing: Upgrading, Migrating, and Renaming whitepaper in the Citrix Knowledge Center.

2. If you need to migrate your data store, do so before you run Presentation Server Setup.

You must migrate your data store if it is on an MSDE database. Citrix provides utilities for migrating the data store from MSDE and Microsoft Access to SQL Server 2005 Express Edition. For more information, see page 401.

3. If you have configured Resource Manager, upgrade the primary and backup farm metric servers before you upgrade other servers in the farm. Resource Manager uses the farm metric servers to interpret information collected from other servers. Farm metric servers running earlier versions of Resource Manager than other servers in the farm may cause inconsistencies.

4. Upgrade the Presentation Server Console, Access Management Console, and Web Interface. To automatically upgrade the consoles and the Web Interface and preserve custom configuration settings, accept the default settings in Setup. Accepting the default settings automatically upgrades the consoles and the Web Interface before upgrading the server and preserves custom configuration settings.

5. Upgrade zone data collectors.

6. Upgrade the remaining servers in the farm.

What servers have you upgraded and not upgraded compared to the steps above?

 

On Fri, Nov 21, 2008 at 3:14 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

We upgraded some of our 4.0 servers to 4.5 and created some new 4.5 servers.  The farm is now at 4.5 with some 4.0 servers as well.  I have been having an issue with the Access Management Console since day one.  It pops up an error when you start it:

 

An error occurred on the server: 'IMA_RESULT_FINDITEM_FAILURE

 

I researched and found that to fix it I need to move my metric servers to servers that were not upgraded but that had fresh Citrix installs.  I am also having problems with some published applications, I cannot update them (like to change the servers they are running on).  It tells me:  Unknown Error Occurred.

 

So I moved the Farm Metric servers to two of the newly built Citrix 4.5 servers.  That fixed the IMA_RESULT errors, but it did not fix the can't edit some published applications error.  And it introduced a new error.  My ancient Metaframe XP NFUSE server now tells me:

 

ERROR: The Citrix MetaFrame servers cannot process your request at this time. The XML document sent by the Citrix MetaFrame servers could not be processed.

 

And it won't let anyone log in.  This issue continues even after I moved the farm metric servers back where they came from.

 

 

 

 

 

 

[THIN] Re: Brian Madden.com joins techtarget

Well done to Brian and his team ... its a splendid fillip for them to be courted by such a high profile organisation.

 

Mind,  Gillette want me to buy a new razor every 6 months – *with batteries*  :O and I was very happy with their original which I’m finding really hard to buy

 

Brian, we don’t need batteries. There is no need to pimp up what you’re doing.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: 20 November 2008 13:01
To: THIN
Subject: [THIN] Brian Madden.com joins techtarget

 

http://www.brianmadden.com/blogs/brianmadden/archive/2008/11/20/brianmadden-com-is-now-part-of-techtarget.aspx

Jim Kenzig
Blog: http://www.techblink.com

[THIN] Re: Office 2007 compatibility pack causes word to crash

Oh we use the GPO and point everyone to a shared templates folder.

Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 1:58 PM, Minero, Hector B CIV NSWCDD, K55 <hector.minero@navy.mil> wrote:

I meant the Normal.dot that is stored in the user's profile

Application Data\Microsoft\Templates

 

 

_______________________________
Hector Minero
NSWCDD K55

-----Original Message-----
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms

Sent: Thursday, November 20, 2008 8:26 AM
To: thin@freelists.org
Subject: [THIN] Re: Office 2007 compatibility pack causes word to crash

Put a clean copy of it in a directory someplace on the server say Backup folder.
Create a robocopy script that copies the file back in to place. You can then schedule it to go off during off hours or at system reboot.
For example

robocopy c:\backup\normal.dot "C:\program files\Microsoft Office etc etc" /e


Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 8:13 AM, Minero, Hector B CIV NSWCDD, K55 <hector.minero@navy.mil> wrote:

This seems to be a very common problem and it keeps showing for users.  The Normal.dot keeps getting corrupt.

Is there anyway to fix it once and for all.?

 

 

_______________________________
Hector Minero
NSWCDD K55

-----Original Message-----
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Matthew Shrewsbury
Sent: Wednesday, November 19, 2008 11:46 AM
To: thin@freelists.org
Subject: [THIN] Re: Office 2007 compatibility pack causes word to crash

Yes that was it. Right after I hit send on the email that occurred to me and sure enough. I don't know how it got corrupted but I should have thought of that first.

Thank you,

 

 

Matthew Shrewsbury

Director of Information Technology

 

Coscan Homes, LLC

5555 Anglers Avenue, Suite 1

Fort Lauderdale, FL 33312

mshrewsbury@coscanhomes.com

www.coscanhomes.com

Phone: 954-558-0198

Fax: (954)-620-1001

This e-mail, and any attachments thereto, contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named herein. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me at 954-558-0198 and permanently delete the original, including any attachments thereto, and any copy or printout thereof.

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Wednesday, November 19, 2008 10:56 AM
To: thin@freelists.org
Subject: [THIN] Re: Office 2007 compatibility pack causes word to crash

Try deleting the Normal.dot file.
Jim Kenzig
Blog: http://www.techblink.com

On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <MShrewsbury@coscanhomes.com> wrote:

I decided to install Office 2007 compatibility pack on Office 2003 SP2 running on Windows 2003 SP1 with  Presentation Sever 4.0. After the compatibility pack was installed we found that word would crash anytime it was launched although other applications seemed fine. I uninstalled the compatibility pack and word keeps crashing. I installed Office 2003 SP3 and still word crashes. I tried doing an Office repair and still word keeps crashing.

The event log shows Event ID 1000.

Faulting application winword.exe, version 11.0.8227.0, stamp 486d648f, faulting module winword.exe, version 11.0.8227.0, stamp 486d648f, debug? 0, fault address 0x008ddf1c.

Anyone had this or suggestions on how to get Word running again?

Matthew Shrewsbury

Director of Information Technology

Coscan Homes, LLC

5555 Anglers Avenue, Suite 1

Fort Lauderdale, FL 33312

mshrewsbury@coscanhomes.com

www.coscanhomes.com

Phone: 954-558-0198

Fax: (954)-620-1001

This e-mail, and any attachments thereto, contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named herein. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me at 954-558-0198 and permanently delete the original, including any attachments thereto, and any copy or printout thereof.

[THIN] Re: Office 2007 compatibility pack causes word to crash

I meant the Normal.dot that is stored in the user's profile

Application Data\Microsoft\Templates

 

 

_______________________________
Hector Minero
NSWCDD K55

-----Original Message-----
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Thursday, November 20, 2008 8:26 AM
To: thin@freelists.org
Subject: [THIN] Re: Office 2007 compatibility pack causes word to crash

Put a clean copy of it in a directory someplace on the server say Backup folder.
Create a robocopy script that copies the file back in to place. You can then schedule it to go off during off hours or at system reboot.
For example

robocopy c:\backup\normal.dot "C:\program files\Microsoft Office etc etc" /e


Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 8:13 AM, Minero, Hector B CIV NSWCDD, K55 <hector.minero@navy.mil> wrote:

This seems to be a very common problem and it keeps showing for users.  The Normal.dot keeps getting corrupt.

Is there anyway to fix it once and for all.?

 

 

_______________________________
Hector Minero
NSWCDD K55

-----Original Message-----
From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Matthew Shrewsbury
Sent: Wednesday, November 19, 2008 11:46 AM
To: thin@freelists.org
Subject: [THIN] Re: Office 2007 compatibility pack causes word to crash

Yes that was it. Right after I hit send on the email that occurred to me and sure enough. I don't know how it got corrupted but I should have thought of that first.

Thank you,

 

 

Matthew Shrewsbury

Director of Information Technology

 

Coscan Homes, LLC

5555 Anglers Avenue, Suite 1

Fort Lauderdale, FL 33312

mshrewsbury@coscanhomes.com

www.coscanhomes.com

Phone: 954-558-0198

Fax: (954)-620-1001

This e-mail, and any attachments thereto, contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named herein. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me at 954-558-0198 and permanently delete the original, including any attachments thereto, and any copy or printout thereof.

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Wednesday, November 19, 2008 10:56 AM
To: thin@freelists.org
Subject: [THIN] Re: Office 2007 compatibility pack causes word to crash

Try deleting the Normal.dot file.
Jim Kenzig
Blog: http://www.techblink.com

On Wed, Nov 19, 2008 at 10:22 AM, Matthew Shrewsbury <MShrewsbury@coscanhomes.com> wrote:

I decided to install Office 2007 compatibility pack on Office 2003 SP2 running on Windows 2003 SP1 with  Presentation Sever 4.0. After the compatibility pack was installed we found that word would crash anytime it was launched although other applications seemed fine. I uninstalled the compatibility pack and word keeps crashing. I installed Office 2003 SP3 and still word crashes. I tried doing an Office repair and still word keeps crashing.

The event log shows Event ID 1000.

Faulting application winword.exe, version 11.0.8227.0, stamp 486d648f, faulting module winword.exe, version 11.0.8227.0, stamp 486d648f, debug? 0, fault address 0x008ddf1c.

Anyone had this or suggestions on how to get Word running again?

Matthew Shrewsbury

Director of Information Technology

Coscan Homes, LLC

5555 Anglers Avenue, Suite 1

Fort Lauderdale, FL 33312

mshrewsbury@coscanhomes.com

www.coscanhomes.com

Phone: 954-558-0198

Fax: (954)-620-1001

This e-mail, and any attachments thereto, contains PRIVILEGED AND CONFIDENTIAL INFORMATION intended only for the use of the addressee(s) named herein. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution or copying of this e-mail, and any attachments thereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me at 954-558-0198 and permanently delete the original, including any attachments thereto, and any copy or printout thereof.

[THIN] Re: Problems with upgraded 4.5 farm

Yes I did, DSMAINT RECREATELHC won’t run if the IMA is running.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Thursday, November 20, 2008 12:24 PM
To: thin@freelists.org
Subject: [THIN] Re: Problems with upgraded 4.5 farm

 

Did you stop the ima first prior to the recreatelhc and then restart it? Same probably for adding users.
Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 10:58 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

Yes & reboting too.  I also installed the Access Management Console on my workstation and it too has the same problem.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Thursday, November 20, 2008 10:31 AM
To: thin@freelists.org
Subject: [THIN] Re: Problems with upgraded 4.5 farm

 

Have you tried recreating the local host cache?

dsmaint /recreatelhc

Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 10:14 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

We upgraded some of our 4.0 servers to 4.5 and created some new 4.5 servers.  The farm is now at 4.5 with some 4.0 servers as well.  I have been having an issue with the Access Management Console since day one.  It pops up an error when you start it:

 

An error occurred on the server: 'IMA_RESULT_FINDITEM_FAILURE

 

I researched and found that to fix it I need to move my metric servers to servers that were not upgraded but that had fresh Citrix installs.  I am also having problems with some published applications, I cannot update them (like to change the servers they are running on).  It tells me:  Unknown Error Occurred.

 

So I moved the Farm Metric servers to two of the newly built Citrix 4.5 servers.  That fixed the IMA_RESULT errors, but it did not fix the can't edit some published applications error.  And it introduced a new error.  My ancient Metaframe XP NFUSE server now tells me:

 

ERROR: The Citrix MetaFrame servers cannot process your request at this time. The XML document sent by the Citrix MetaFrame servers could not be processed.

 

And it won't let anyone log in.  This issue continues even after I moved the farm metric servers back where they came from.

 

 

 

 

 

 

 

 

[THIN] Re: Brian Madden.com joins techtarget

I hope he got a premium for it!!

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85266

(602) 432-8649

www.thinclient.net

steveg@thinclient.net

 

---

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Thursday, November 20, 2008 6:01 AM
To: THIN
Subject: [THIN] Brian Madden.com joins techtarget

 

http://www.brianmadden.com/blogs/brianmadden/archive/2008/11/20/brianmadden-com-is-now-part-of-techtarget.aspx

Jim Kenzig
Blog: http://www.techblink.com

[THIN] Re: Problems with upgraded 4.5 farm

Did you stop the ima first prior to the recreatelhc and then restart it? Same probably for adding users.
Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 10:58 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

Yes & reboting too.  I also installed the Access Management Console on my workstation and it too has the same problem.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Thursday, November 20, 2008 10:31 AM
To: thin@freelists.org
Subject: [THIN] Re: Problems with upgraded 4.5 farm

 

Have you tried recreating the local host cache?

dsmaint /recreatelhc

Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 10:14 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

We upgraded some of our 4.0 servers to 4.5 and created some new 4.5 servers.  The farm is now at 4.5 with some 4.0 servers as well.  I have been having an issue with the Access Management Console since day one.  It pops up an error when you start it:

 

An error occurred on the server: 'IMA_RESULT_FINDITEM_FAILURE

 

I researched and found that to fix it I need to move my metric servers to servers that were not upgraded but that had fresh Citrix installs.  I am also having problems with some published applications, I cannot update them (like to change the servers they are running on).  It tells me:  Unknown Error Occurred.

 

So I moved the Farm Metric servers to two of the newly built Citrix 4.5 servers.  That fixed the IMA_RESULT errors, but it did not fix the can't edit some published applications error.  And it introduced a new error.  My ancient Metaframe XP NFUSE server now tells me:

 

ERROR: The Citrix MetaFrame servers cannot process your request at this time. The XML document sent by the Citrix MetaFrame servers could not be processed.

 

And it won't let anyone log in.  This issue continues even after I moved the farm metric servers back where they came from.

 

 

 

 

 

 

 

[THIN] Re: Problems with upgraded 4.5 farm

Yes & reboting too.  I also installed the Access Management Console on my workstation and it too has the same problem.

 

From: thin-bounce@freelists.org [mailto:thin-bounce@freelists.org] On Behalf Of Jim Kenzig http://thin.ms
Sent: Thursday, November 20, 2008 10:31 AM
To: thin@freelists.org
Subject: [THIN] Re: Problems with upgraded 4.5 farm

 

Have you tried recreating the local host cache?

dsmaint /recreatelhc

Jim Kenzig
Blog: http://www.techblink.com

On Thu, Nov 20, 2008 at 10:14 AM, George Wasgatt <gwasgatt@gmail.com> wrote:

We upgraded some of our 4.0 servers to 4.5 and created some new 4.5 servers.  The farm is now at 4.5 with some 4.0 servers as well.  I have been having an issue with the Access Management Console since day one.  It pops up an error when you start it:

 

An error occurred on the server: 'IMA_RESULT_FINDITEM_FAILURE

 

I researched and found that to fix it I need to move my metric servers to servers that were not upgraded but that had fresh Citrix installs.  I am also having problems with some published applications, I cannot update them (like to change the servers they are running on).  It tells me:  Unknown Error Occurred.

 

So I moved the Farm Metric servers to two of the newly built Citrix 4.5 servers.  That fixed the IMA_RESULT errors, but it did not fix the can't edit some published applications error.  And it introduced a new error.  My ancient Metaframe XP NFUSE server now tells me:

 

ERROR: The Citrix MetaFrame servers cannot process your request at this time. The XML document sent by the Citrix MetaFrame servers could not be processed.

 

And it won't let anyone log in.  This issue continues even after I moved the farm metric servers back where they came from.